Unlike horizontal solutions that dilute their effectiveness by stretching across industries, QuiltOS harnesses the power of dedicated vertical solutions.
Each new industry integration enriches our ecosystem's understanding, creating a foundation for excellence that strengthens with every new vertical we serve.
Market outreach
Sales & onboarding
UX & product features
Customer support
PayFac & other upsell opportunities
Vertical-specific content and lead generation based on thousands – sometimes tens of thousands – of industry-specific documents and call scripts consumed by AI and used to dynamically generate new content based on buyer personas.
Sales teams speak with true industry expertise based on thousands of call scripts scrubbed for effective language patterns. Onboarding facilitated by a ‘catalog of catalogs’ built on close industry partnerships. The system's understanding of industry-specific workflows ensures smooth customer transitions.
Specialty retailers need specialized solutions to meet their unique needs. This business logic is embedded in the vertical software, but architected and hosted by one world-class technology team.
Decades of tickets and knowledge base entries inform an AI engine which efficiently solves industry-specific challenges, enabling Quilt to provide relevant, contextual assistance rather than generic help desk responses.
Highly-tailored software builds customer confidence in add-on solutions such as integrated payments, creating natural growth opportunities.
Industry leaders who join Quilt contribute their specialized knowledge while gaining access to world-class scalability. Their unique industry expertise enriches the platform when their solutions become embedded in the QuiltOS.
Retailers benefit from the standards associated with big business (innovation, security, uptime) without losing the industry expertise which makes each solution right for their shop.
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Consumers experience seamless, intuitive shopping that reflects how they actually buy within each vertical. From specialized product recommendations in music stores to compliance-aware purchasing in liquor shops, each interaction is tailored to match natural shopping behaviors.
